Our office’s financial policy has been established to keep our fees fair and reasonable, for all. Payment is expected at the time services are rendered. For your convenience, we accept cash, personal checks, or credit cards.
If you have dental insurance we participate with, we can take care of the necessary paperwork for you, submit the claim, and have the payment sent directly to us. You must have all the necessary policy information at the time of the visit for us to submit the claim. If you do not have that information, you will be responsible for the fees incurred at the time of the visit. We will then give you a receipt that you can submit to your insurance company for reimbursement.
It is your responsibility to know your insurance information. Dental insurance does not cover all costs for dental services. Some companies pay fixed fees for certain procedures, while others pay a percentage of the charges. What your dental insurance covers has been negotiated between your employer and the dental insurance company. We will estimate what your insurance will cover and let you know what your anticipated responsibility is. That responsibility is due at the time services are rendered. After receiving payment from your insurance company, if there is an over-payment, a refund will be sent promptly, if there is still a balance due, a statement of your account will be sent for you to remit. It must be noted that all fees incurred are ultimately your responsibility.
We reserve the right to charge a fee for appointments that are not canceled within a 24-hour notice.
Payment is the responsibility of the parent accompanying the child to the dental appointment. This is very important, so that there are no misunderstandings regarding the necessary treatment for your child.
We hope this clarifies our financial policy. As always, we remain ready, willing and able to discuss any questions that you may have.